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RETURNS

RETURNS POLICY

OUR GOAL IS TO OFFER ONLY THE FINEST CUSTOMIZED PRODUCTS; ONES THAT WILL SPARK TRAVEL CONVERSATIONS AND CREATE LASTING MEMORIES.

ALL SALES ARE FINAL DUE TO THE CUSTOM NATURE OF OUR PRODUCTS, WITH ROOM FOR EXCEPTIONS WHERE QUALITY OR PRODUCT ISSUES ARE RAISED.

EACH ITEM WE CUSTOMIZE MUST MEET STRICT STANDARDS FOR WORKMANSHIP AND DESIGN. ALL ORDERS FROM HERE, THERE, EVERYWEAR ARE CUSTOM MADE AND CANNOT BE CANCELLED ONCE FULFILLED AND SHIPPED.

WE GUARANTEE AGAINST DEFECTIVE PRINTING AND PRODUCTS. BECAUSE THE IMAGES AND COPY ARE SELECTED BY OUR CUSTOMERS WE CANNOT BE RESPONSIBLE FOR SPELLING ERRORS, DESTINATION TYPOS OR ORDERING THE WRONG SIZE. PLEASE ENSURE YOU ORDER THE RIGHT SIZE AND ALLOW ENOUGH TIME FOR DELIVERY IF YOU'RE BUYING A CUSTOM PRODUCT FOR AN UPCOMING TRIP. ALLOW 3-5 DAYS FOR FULFILLMENT ON TOP OF SHIPPING TIME.

PLEASE BE SURE TO CAREFULLY REVIEW YOUR PRODUCT TEMPLATES BEFORE PLACING YOUR ORDER.

IF YOUR ORDER IS NOT 100% FREE FROM DEFECTS IN MATERIALS AND PRINT QUALITY, YOU MAY RETURN IN NEW CONDITION IN ITS ORIGINAL PACKAGING FOR A FULL REFUND OR EXCHANGE.

IN SOME INSTANCES, WE MAY ASK THAT YOU SEND US A PICTURE OF THE DEFECTIVE PRODUCT AND WE WILL ISSUE A RETURN CONFIRMATION OR WORK TO REPRINT IF YOU'D PREFER AN EXCHANGE.

RETURNS PROCESS

IF YOU WISH TO RETURN, EXCHANGE OR REPORT AN ISSUE WITH AN ITEM OR ORDER, PLEASE EMAIL SUPPORT@HERETHEREEVERYWEAR.COM. PLEASE INCLUDE A PHOTO OF THE DEFECT WHEN REPORTING ISSUES. 

YOU WILL RECEIVE A RESPONSE WITHIN 24 HOURS.

PLEASE DO NOT SEND ANYTHING BACK WITHOUT FIRST WAITING FOR A RESPONSE TO YOUR EMAIL. IT MAY BE THAT YOU DO NOT NEED TO SEND THE ITEM(S) BACK.

IF YOU ARE REQUIRED TO SEND ANYTHING BACK, A SHOP MANAGER WILL NEED TO CONFIRM THE CORRECT RETURN ADDRESS FOR YOU.

IF YOU RETURN ANY ITEMS, PLEASE USE A TRACKED SERVICE AND RETAIN PROOF OF POSTAGE.

IF YOUR ITEM DOES NOT ARRIVE BACK TO HERE, THERE, EVERYWEAR AFTER WE CONFIRM NEED TO SHIP, IT CANNOT BE REFUNDED OR EXCHANGED.

REFUND AND EXCHANGE ELIGIBILITY IS 30 DAYS FROM RECEIPT OF YOUR ORDER.

IF 30 DAYS HAVE GONE BY SINCE YOU RECEIVED YOUR ORDER, UNFORTUNATELY A REFUND OR EXCHANGE CANNOT BE OFFERED. 

REFUNDS ARE APPLIED TO THE PAYMENT METHOD USED TO MAKE THE ORIGINAL ORDER.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT.
IT MUST ALSO BE IN THE ORIGINAL PACKAGING. TO COMPLETE YOUR RETURN, A RECEIPT OR PROOF OF PURCHASE IS REQUIRED.